"Invalid Key" error for OpenAI API Keys

If you encounter an "Invalid key" error when inserting your OpenAI API keys into Maxi AI or other integrations, follow these steps:

Confirm that you have a valid payment method attached to your OpenAI account. If you have never paid for API usage fees or your payment method is not verified, the API key might not work. Make sure to set up or update your payment information if necessary.

Check for extra spaces: Ensure that there are no spaces before or after the API key when you paste it. Extra spaces can lead to recognition errors.

Verify API key generation: Confirm that you have generated a new API key correctly, that its not expired or revoked. You can do this by visiting OpenAI's API Key Page.

Test API connectivity: Attempt to connect with the API from your computer or use it on other services to ensure the key is functional. Could something else be blocking it? Firewall, antivirus, safe browsing etc.

Validate Payment Method on Account: Confirm that you have a valid payment method attached to your OpenAI account. If you have never paid for API usage fees or your payment method is not verified, the API key might not work. Make sure to set up or update your payment information if necessary.

If you complete these steps and continue to experience issues, consider reaching out for further support.